I have a question, how do I ask it?
Reach out to us anytime at hello@happylittlepeople.co
Call us on (+61) 0404 540 067
Or write to us at PO BOX 6 Yarraville, Victoria, 3013
We will do our best to respond within 24 hours
Can I return or exchange my products?
Try our educational products for 60 days and if you don’t feel they’re supporting your baby’s development, just let us know and we’ll give you back every cent you paid!
Please reach out to hello@happylittlepeople with your name, order number and reason for return.
Please Note: The item must be returned in its original packaging and all return postage costs are the purchaser’s responsibility.
How do I sign up for your emails which are full of awesome tips, tricks and new activities?
Subscribe to the Happy Little People™ Memo by completing the pop-up form on the website (look out for your welcome gift)!
You will get updates on products and exclusive offers, bonus activities & inspo—and we often surprise you with special bonuses.
You can also follow us on Facebook and Instagram
You can unsubscribe at any time by hitting the unsubscribe button at the bottom of the email.
Is my credit card and personal information secure?
All personal and financial Information is collected over a secure SSL communication channel with encryption. We are committed to protecting your privacy!
Tell me about shipping and processing my order?
When in stock, our products are typically packaged and processed for shipping within 24-48 hours.
Shipping Within Australia
We offer weight based shipping to all Australian addresses:
- Orders of Play Club: FREE
- Orders $150 AUD or over: FREE standard shipping
- Orders under $150 AUD: Weight-based shipping, calculated at checkout
- EXPRESS POST:
- $21.00 small parcel - up to 1.5 kg
- $35.00 large parcel - over 1.5 kg
All items are shipped by Sendle OR Australia Post.
Your order could take up to 10 business days to arrive, depending on destination. Parcels going to metropolitan addresses are often delivered within 4 days of dispatch. We will notify you when your order has been dispatched.
International Shipping
We offer international weight-based shipping to most countries outside of Australia. Shipping calculated at checkout.
All items are shipped by Sendle OR Australia Post.
International delivery timeframe: allow up to 35 business days from when your order is shipped. We will notify when your order is dispatched.
*PLEASE NOTE we have found that due to Covid 19 there have been significant delays for international shipping beyond our control.
All duties and taxes will be the responsibility of the purchaser.
Please ensure that you obey your local custom duties, rules and regulations that may apply to you. We are not responsible for any customs fees or taxes which may incurred upon delivery.
How do I apply a coupon/ discount code?
Each discount code may be redeemed once per customer, and only one discount code can be used at a time. You can apply it at checkout after you've entered your shipping details. Discounts are not transferable and are not redeemable for cash. Purchases of e-Gift Cards are exempt from receiving the additional value of the discount. Happy Little People reserves the right to discontinue a discount code at any time. If you have any questions regarding applying a discount, email us at hello@happylittlepeople.co
How do I become part of your affiliate program?
You can join our affiliate program here.
By joining you can give all your friends 20% off their first purchase while you'll get a sweet 10-25% commission! (Yep, that's right, you can earn cash just by helping out your friends!)
